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Shipping & Returns

SHIPPING WITHIN CANADA

FREE Shipping on orders of $75.00 or more.
Flat rate $12.95 per order.  Delivered in 3-14 business days.

Please Note:
All orders are shipped complete. Time delays for shipments are estimated.  Orders are processed the next business day (Monday to Friday), excluding holidays.  We ship to all provinces.  All shipping and billing addresses must be valid Canadian addresses (PO boxes are not accepted).
If you are not available to receive your shipment, the carrier may leave the item in a safe place or place a delivery notice with instructions on where and when to obtain your package.

SHIPPING TO THE UNITED STATES

Flat rate $25.00 per order. Delivered in 1-3 weeks

All orders are shipped complete.  Time delays for shipments are estimated.  Orders are processed the next business day (Monday-Friday), excluding holidays.  Any duties or taxes levied against packages arriving from outside the United States are determined by U.S. Customs and Immigration and are the responsibility of the recipient.

OUT OF STOCK ITEMS

Sometimes, an item will be "Out of Stock".  Usually this will mean that we do not currently have an item in our store, however, we are able to obtain one.  All orders are shipped complete, therefore the period in which we are able to obtain one may vary from a few days to a couple weeks.  Whenever an item is out of stock, we will keep in contact with you to let you know when the item becomes available again.

RETURN POLICY for Online Purchases Only

If you are not satisfied with your purchase, it may be returned in its original package, along with the original receipt (without the original receipt, no refund will be credited).
You must contact A-1 Flags Inc. prior to shipping the item back.  Merchandise must be returned to A-1 Flags Inc. within 30 days at the customer’s expense.   Any damages on the returned item are the responsibility of the customer.  The cost of the item only will be refunded, shipping charges will not.  Once the merchandise is received at A-1 Flags Inc., a refund will be credited in the manner in which the payment was made.  

Shipping Rates are subject to change.

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